How to Fulfill Orders

Summary

  • Manual (Bank Transfer)
    • Go to the Orders Page
    • Click on the Individual Order with Bank Transfer
    • Change the Order Status
    • Click Save to update changes
  • Automatic (Other Payment Methods)
    • Payment Confirmation
    • System Updates Order Status
Note: A shipping integration is required for the automation of order fulfillment.

Steps to Fulfill Orders (Manual)

This happens for orders with Bank Transfer as the payment method

After customer checkout, they can upload proof of payment by uploading a file.

1. Go to the Orders Page

2. Click on the Individual Order with Bank Transfer

3. Change the Order Status

Check on the definition of order status HERE.

4. Click Save to update changes


Steps to Fulfill Orders (Automatic)

This happens for orders with the following payment methods:

  • Cash on Delivery
  • Paypal
  • Visa/Mastercard
  • Gcash via PayMongo
  • PayMaya
  • Gcash (Direct)

Result: Once the payment checkout has been successful, the order status will automatically be updated by our system. 


Need more help?

For more information and assistance, please send an email to support@prosperna.com.

Happy Selling!

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