How to Track Deliveries

For every order delivered via Prosperna Shipping, there will be a tracking number available depending on the selected courier.

You may check the waybill for this tracking number or in-app via the Orders Page.

Once you have the tracking number, you may check the following channels:

LBC - Track & Trace

J&T - Trace & Track

Lalamove - via Ordertracker or contact the rider as provided by Lalamove's system messages

Need more help?

For more information and assistance, please send an email to

Happy Selling!

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