How to Setup Facebook Recurring Notifications
Summary
- Go to Settings
- Select Sales Channels
- Customize Facebook Messenger
- Choose Facebook Page
- Click Continue button
- Activate Marketing Messages
- Update the Setup Template form
- Complete the Opt-In Setup
- Click the Save button
- Test the message
- Go to the Marketing Messages tab
- Quick Send an instant notification
Note: The current version of this feature can only support the manual and instant sending of marketing messages. Future enhancements include the frequency of messages to be sent out daily, weekly, and monthly.
Merchants can now use Prosperna to send instant and recurring messages to customers inside of Facebook Messenger. Similar to how some other marketplace platforms have automated promotional messaging, Prosperna merchants can send outbound messages to their customers whenever there is an announcement or a new promotion.
Steps to Setup Facebook Recurring Notifications
1. Go to Settings

2. Select Sales Channels
3. Customize Facebook Messenger
Before merchants can customize, their Facebook shop must be connected and set up first.
4. On the dropdown list, choose Facebook Page.
5. Click Continue button
6. Activate Marketing Messages
Toggle the button to switch on the feature.
7. Update the Setup Template form
Click on Marketing Messages Button to view the settings.
8. Complete the Opt-In Setup
Add an image like a logo or a product photo. Include a topic of notifications, the button name, and the thank you message for customers who opt-in.
9. Click the Save button
10. Test the message
When a new customer or existing Facebook user messages the merchant, they'll receive a prompt to accept permissions to allow notifications or marketing messages about their store.
11. Go to the Marketing Messages tab
On this tab, merchants can set the frequency and see the list of notifications they are currently sending customers.
12. Send an instant notification



Need more help?
For more information and assistance, please send an email to support@prosperna.com.
Happy Selling!