Withdrawals and balances play a crucial role in the operation of an e-commerce site, particularly in facilitating financial transactions between the platform, its users, and external payment systems.
Why is it important? This is a critical aspect of a business's financial operations, as it directly affects cash flow and profitability.
Requirements
- Verified Mobile Number
- Verified Prosperna Account
- Completed orders
Summary
- Balances - Available funds for withdrawal
- Available Balance - Total Amount of Cleared Orders that can be withdrawn
- Pending Balance - Total Amount of Uncleared Orders. Uncleared Orders will be considered cleared 3 days after the date of payment from the customer
- Lifetime Orders - Total Amount of Completed Orders
- Total Withdrawal History - Total Amount of all Withdrawals made
About Withdrawals and Balances
How fast can I withdraw funds?
Standard Withdrawal Period: Funds can be withdrawn every 3 business days after confirmation of payment and the order is marked completed.
Example: A consumer makes a purchase on your online store and the payment is confirmed and the order is marked as completed on Friday, at 2:00pm. The funds related to this order will be available for withdrawl on Tuesday, 2:01pm.
How much is the minimum amount merchants can withdraw?
Merchants can withdraw a minimum amount of Php 250.00.
Is there a withdrawal fee?
Yes.
Standard Withdrawal Fee is Php 30.00.
Need more help?
For more information and assistance, please send an email to support@prosperna.com.
Happy Selling!