Feature Availability: ALL PLANS

The practice of charging convenience fees has become common in eCommerce platforms as a way to cover platform processing fees associated with providing certain services to customers. In Prosperna, there's a way to either split the platform convenience fee between the merchants and their customers or to pass all the fees to the merchant's customer. The Convenience Fee Splitter enables merchants to control who pays the convenience fees.

Why is it important? A convenience fee calculator is a great tool for merchants to use to figure out who they want to pay for the convenience fees.

Skill Level: Beginner | Advanced | Expert 

How long does it take to do? 3 Minutes

Summary:

1. Go to Store Settings
2. Click Convenience Fee
3. On the Convenience Fee Splitter, specify the percentage
4. Click Save
5. Click Calculate Your Convenience
6. On the Convenience Fee Calculator, specify the percentage
7. Click Calculate

Steps to Use the Convenience Fee Calculator

1. Go to Settings and select Store.

2. Click on Convenience Fee.

3. On the Convenience Fee Splitter, specify the percentage of the fee that you want to split with your customer. This way, you can share the cost of the convenience fee with your customer.

4. Click Save.

5. To see a sample breakdown computation, click on the 'Calculate your convenience' dropdown. 

6. On the Convenience Fee Calculator, type the percentage amount you desire.

7. Click Calculate.

Results

You will see the exact amount of the convenience fee that will be divided between you and your customer.

Need more help?

For more information and assistance, please send an email to [email protected] or click here.