Add a Voucher to an Abandoned Cart Reminder

What is Adding a Voucher to an Abandoned Cart Reminder?

Adding a Voucher to an Abandoned Cart Reminder allows merchants to include an existing eligible voucher in the reminder email sent to a customer.

Why Add a Voucher to an Abandoned Cart Reminder?

Adding a voucher allows you to:

  • Offer customers an incentive to complete their purchase

  • Apply an existing discount to the reminder

  • Display voucher details in the email

  • Use discount-code or automatic vouchers

Skill Level: Beginner

Estimated Time: 5 minutes

Requirements:

  1. An active Prosperna store

  2. An eligible abandoned cart

  3. An existing eligible voucher

Summary:

  1. Go to Marketing > Abandoned Carts

  2. Select an eligible customer

  3. Select the products to include

  4. Open the Voucher picker

  5. Select an eligible voucher

  6. Preview the reminder

  7. Send or schedule the reminder


How to Add a Voucher to an Abandoned Cart Reminder

  1. From your Prosperna Dashboard, go to Marketing > Abandoned Carts.

  2. Select the customer you want to remind.

  3. Select the products you want to include in the reminder.

  4. Open the Voucher picker.

  5. Select an eligible voucher.

  6. Click Preview Email.

  7. Review the voucher information included in the email.

  8. Send or schedule the reminder.

Expected Result

The selected voucher is included in the reminder email and displayed according to its voucher type.

For a discount-code voucher, the email instructs the customer to enter the code at checkout.

For an automatic voucher, the email indicates that the discount will be applied automatically at checkout.

Note: Only existing eligible vouchers can be attached to an abandoned-cart reminder.


Need more help?

For more information and assistance, please send an email to support@prosperna.com


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