What are Automatic Abandoned Cart Reminders?
Automatic Abandoned Cart Reminders allow merchants to automatically send reminder emails every day to customers whose carts have been idle for the configured number of days.
Why Set Up Automatic Abandoned Cart Reminders?
Setting up automatic reminders allows you to:
Follow up with qualifying customers automatically
Save time by avoiding manual reminders
Set a minimum idle period
Choose a daily send time
Include an eligible voucher
Skill Level: Beginner
Estimated Time: 5–10 minutes
Requirements:
An active Prosperna store
A configured store email/SMTP account
Eligible idle carts
An eligible voucher, if applicable
Summary:
Go to Marketing > Abandoned Carts
Manage Reminders
Configure the idle threshold
Set the send time
Select a voucher, if applicable
Save the settings
How to Set Up Automatic Abandoned Cart Reminders
From your Prosperna Dashboard, go to Marketing > Abandoned Carts.
Go To Manage Reminders
Configure the Automatic Reminder settings.
Set the Idle Threshold.
Set the Send Time.
Select an eligible voucher if you want to include a discount.
Click Save.
Expected Result
The Automatic Reminder is enabled and will run every day at the configured time.
The system automatically checks for qualifying idle carts and sends reminders to eligible customers.
Note: Automatic reminders use the Asia/Manila timezone. Only one Automatic Reminder schedule can be configured per store.
Need more help?
For more information and assistance, please send an email to support@prosperna.com.