Use Max to Manage Abandoned Cart Reminders

What is Using Max for Abandoned Cart Reminders?

Using Max for Abandoned Cart Reminders allows merchants to view idle carts, check available vouchers, and prepare, send, or schedule reminders through the Max chat interface.

Why Use Max for Abandoned Cart Reminders?

Using Max allows you to:

  • Ask about your idle carts

  • Find available vouchers

  • Prepare reminder emails through chat

  • Send reminders after approval

  • Schedule reminders after approval

  • Set up automatic reminders

Skill Level: Beginner

Estimated Time: 5–10 minutes

Requirements:

  1. An active Prosperna store

  2. Max Marketing access

  3. Eligible abandoned carts

  4. An existing voucher if you want to include a discount

Summary:

  1. Open the Max composer

  2. Ask Max about your idle carts

  3. Ask Max to prepare or schedule a reminder

  4. Review the proposed action

  5. Approve the action


How to Use Max for Abandoned Cart Reminders

  1. Open the Max composer.

  2. Ask Max about your abandoned carts.

For example:

"How many idle carts do I have?"

  1. You can also ask Max to prepare, send, or schedule a reminder.

  2. Max prepares the requested action and displays an approval request.

  3. Review the proposed reminder.

  4. Approve the action.

Expected Result

After approval, Max performs the requested reminder action.

Note: All actions that send or schedule abandoned-cart reminders require merchant approval. Max can only use existing eligible vouchers and cannot create a voucher through the reminder action.


Need more help?

For more information and assistance, please send an email to support@prosperna.com


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