Reach Out to My Customers
Created by: GoDesk Support
Last edited:

Feature Availability: ALL PLANS

Customers generate sales for your business, so it's important that brands build a positive relationship with them.

Why is it important? The majority of customers are quick to rush online to read customer testimonials that will help in their purchase decisions. Making sincere connections with your clients will promote excellent online brand reviews.

Skill Level: Beginner | Advanced | Expert

How long does it take to do? 5 Minutes

Requirements:

  1. Lead List
  2. Social Media Platform

Summary

  1. Send an SMS and Email Campaign
  2. Start a blog and create content
  3. Use customer testimonials
  4. Invest in paid ads
 

Steps to reach out to customers

1. Send an SMS and Email Campaign

On the Leads page, you have a database of registered customers, allowing you to contact them to make another purchase from your store and to alert them of your upcoming promotions.

2. Start a blog and create content

Build E-A-T (expertise, authority, and trust) in your customers, to empower them and encourage them to choose your brand. Some ways to spread content include a website blog, social media channels, mailing lists, ad campaigns, and SEO.

3. Use customer testimonials

Word-of-mouth marketing remains an effective method of generating trust and sales. Collect product and brand reviews and use them as supplementary content to convince customers to make a purchase. You can even start a referral program to reward loyal customers for advocating your brand.

4. Invest in paid ads

Not all businesses can get lucky on the first try and garner website traffic right away. That's why it helps to make use of social media and search engines to launch paid campaigns. Apart from that, you can also collaborate with influencers who will use their platforms to promote your brand to their audiences.

 

Need more help?

For more information and assistance, please send an email to [email protected] or click here.

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