Feature Availability:  ALL PLANS

Delivery is an essential part of having a business. We aim to give our merchants avenues to be able to deliver their customers orders

Why is it important? This is a way for merchants to deliver their products to their customers

Skill Level:  Beginner | Advanced | Expert

How long does it take to do? 5 Minutes

Requirements:

1. Photo of Proof of Shipping
2. Information on Shipping for comment
3. Working email address of the client

Summary:

1. Go to Orders
2. Select Order ID
3. Add a comment and attach the Photo of the Proof of Shipping
4. Under Additional Notes, toggle Publish to Customer
5. Click Update

Note: After doing all of these, the customer will see all of the comments and attachments

Steps on How to Attach Proof of Shipping

1. Go to Orders

2. Select Order ID

3. Add a comment and attach the Photo of the Proof of Shipping

4. Under Additional Notes, toggle Publish to Customer

5. Click Update

On the lower right most of the page click update

Result: The customer will now see the comment and attachment.

The customer will see the comment and attachment thru email.

Go to your email, then Spam, you will the email notification there.The customer will see the comments and attachments.

Need more help?

For more information and assistance, please send an email to [email protected] or click here.