Dedication Note
Default Knowledge Base
Orders
Created by: Ely
Last edited:

Feature Availability: FREE |  PLUS | PRO | PREMIUM

Adding a gift note section to the shopping cart and checkout process allows customers to personalize gifts sent from the online store.

Why is it important? Adding a gift note feature to the shopping cart and checkout process enhances the gifting experience by allowing customers to personalize their presents with a written message.

Skill Level: Beginner | Advanced | Expert

How long does it take to do? 2 Minutes

Requirements:

  1. Upgraded to Paid Plan (Plus, Pro, Premium)
  2. Dedication/ Gift Note

Summary

Customer Side:

  • Select the Dedication Note Open
  • Enter Details
  • Order Confirmation

Merchant Side:

  • View dedication note
  • Process order

 

Dedication Note

Customer Side:

1.Select the Dedication Note Option

On the checkout page, customers will see an option to select "This product is a gift".

2.Enter the Details

Customers can type a personalized message, which will be included with the order.

3.Order Confirmation

Once the order is placed, the dedication note will be stored along with the order details. The customer and recipient will receive an order notification via email.

 

Merchant Side:

1.View Dedication Notes

Merchants can access dedication notes through order notifications sent via email.

2. Process Orders with Dedication Notes

Merchants can ensure that the dedication note is included when preparing the order.

Need more help?

For more information and assistance, please send an email to [email protected] or click here.

 

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