Welcome to Prosperna’s November 2025 Release Notes! This month, we’re excited to share several improvements and newly published support articles designed to enhance your experience in managing products, orders, shipping, onboarding, and troubleshooting.
Below is a summary of what’s new:
Product Management Improvements
Adding Variants
We released a detailed guide to help merchants create product variants more efficiently. This update ensures better control over product combinations such as size, color, and other custom options.
What’s new:
Step-by-step instructions on adding product variants
Guidance on managing variant-specific details
Improved clarity on variant behavior on storefronts
Learn more: Adding Variants
Order Management Updates
Create Order & Payment
A refreshed guide has been published to help merchants manually create orders from the dashboard. This is especially useful for walk-in orders, messenger orders, and customer-initiated offline transactions.
What’s new:
Clearer steps for creating manual orders
Updated interface references
Enhanced instructions for adding customer details and items
Learn more: Create Order
Troubleshooting Enhancements
Error Messages
We compiled a helpful reference article that explains the most common error messages merchants may encounter—along with actionable steps to resolve each issue.
What’s new:
Updated list of system error messages
Clear explanations and solutions
Preventive tips for avoiding future errors
Learn more: Error Messages
New User Experience Improvements
New Account Onboarding
To support first-time merchants, we published an improved onboarding guide walking through the initial setup of a Prosperna store.
What’s new:
Updated workflow for account setup
Steps for setting up store details, products, and payment methods
Smoother onboarding sequence for new users
Learn more: New Account Onboarding
Shipping Enhancements
Custom Delivery for Manual Shipping by the Merchant
We introduced a new guide explaining how merchants can define their own delivery rules for manually fulfilled orders.
Why it’s important:
Gives merchants full control over delivery pricing
Allows flexible delivery arrangements
Helps merchants manage deliveries that do not rely on integrated couriers
Learn more: Custom Delivery for Manual Shipping by the Merchant
Need more help?
For more information and assistance, please send an email to support@prosperna.com.