How to Choose a Prosperna Plan
| Feature Availability | User Permissions | Time to Complete | Skill Level |
|---|---|---|---|
| All accounts | Store owner, or a team member with Billing access | About 5 minutes | Beginner |
Summary
Overview: Prosperna has three paid plans: Launch, Grow and Scale. Every new store starts on a 14-day Premium Trial with Scale features, so you can try everything before you pay. This article explains what each plan includes, what it costs, and how to compare them in Billing.
Prerequisites:
- A Prosperna account. See How to Sign Up for Prosperna.
- To open Billing as a team member, the store owner must give you Billing access.
Step-by-Step Instructions
Step 1: Open your plans
- Click your name in the top-right corner of the dashboard.
- Click Billing. The My Plan tab opens.
- At the top, Current Plan shows the plan you're on. During your trial it reads TRIAL (n days left).
Step 2: Choose how often you want to pay
- Open the Payment Terms list and choose Monthly, Quarterly or Annually.
- The price on each plan card changes to match the term you chose.
- While your trial is running, each card also shows a 50% OFF / until trial ends ribbon. The full price is crossed out, the price in red is your first payment at half price, and the line under it shows what the plan renews at: first month, then $29.00/mo (Monthly), first quarter, then $87.00/quarter (Quarterly) or first year, then $348.00/yr (Annually), using Launch as the example.
| Plan | Monthly | Quarterly | Annually |
|---|---|---|---|
| Launch | $29 | $87 | $348 |
| Grow | $59 | $177 | $708 |
| Scale | $149 | $447 | $1,788 |
All prices are in US dollars for every store, including stores in the Philippines.
Step 3: Compare what each plan includes
- Read the Includes: list on each plan card:
| Launch | Grow | Scale | |
|---|---|---|---|
| Who it's for | Small businesses just getting started | Online sellers taking their business to the next level | Serious online businesses that want to take their business to the max |
| Orders per month | Up to 200 | Up to 750 | Up to 2,500 |
| Sales per year | Up to $30k | Up to $110k | Up to $360k |
| Products | Up to 50 | Up to 100 | Unlimited |
| Inventory locations | 2 | 5 | 50 |
| Admin users | 2 | 5 | Unlimited |
| Sales channels | Facebook, Instagram and more | More sales channels | All sales channels |
| AI Credits | 100 | 200 | 400 |
- For the full comparison, click See more details ▶ below the plan cards. The table lists these limits for each plan:
| Launch | Grow | Scale | |
|---|---|---|---|
| Orders per year | 2,400 | 9,000 | 30,000 |
| Bandwidth | 25 GB/month | 75 GB/month | 150 GB/month |
| Storage | 25 GB | 50 GB | 100 GB |
| Max file size | 10 MB | 10 MB | 10 MB |
| Product SKUs | 500 | 2,000 | 10,000 |
Step 4: Pick the right plan for you
- Launch: you're starting out, with up to 200 orders a month and up to 50 products.
- Grow: you need more orders, products, locations and team members, or features only on Grow and Scale, such as the Request for Quotation button.
- Scale: you sell at high volume, need unlimited products and admin users, or want to sell on all sales channels.
When you've decided, follow How to Subscribe to a Plan.
Verify It Worked
Success criteria: after you subscribe, Current Plan on the My Plan tab shows your new plan (for example, LAUNCH PLAN), and the menu under your name shows the plan name (for example, Launch Plan).
Troubleshooting
Common errors
- I don't see Billing in the menu under my name: you're a team member without Billing access. Ask the store owner to give you access.
- I don't see an Add to Order button on the plan cards: you're already on a paid plan. Use Change Plan on your current plan's card instead.
- "The Free Plan has been retired.": the Free plan is no longer available. Stores still on it are locked until they choose a paid plan. See What Happens When Your Free Trial Ends.
Limitations & considerations
- Premium Trial: every new store gets 14 days of Scale features at no charge. You can open features that are locked for Free stores, such as Announcements, Blogs, Add-ons, Menu Builder, Template Library and Users. Request for Quotation is not included in the trial. It needs a paid Grow or Scale plan.
- Welcome discount: while your trial is still running, you get 50% off your first payment on any plan and any payment term. It's applied once per store. Every payment after that is full price.
- Free plan: the Free plan has been retired. A store on Free, or a store whose trial ended without a paid plan, is suspended until it subscribes.
- Annually: when you choose Annually, the plan cards may also show Annual Plan Promo Offers. After you pay, check your invoice in Billing. If an offer you picked isn't applied, email support@prosperna.com.
- All prices are exclusive of VAT. For an Official Receipt, email support@prosperna.com.
- The plan comparison also lists overage rates and a grace period for when you go over a limit. Overage charges and usage warnings aren't live yet.
Next Steps & Related Resources
- Next steps:
- Related articles:
Need more help? For more information and assistance, please send an email to support@prosperna.com.
Last Updated: 10/12/2026